Safi — Support & Contact

Something not working, or an idea to share? Write to us and we will get back to you as soon as we can.

E-mail: info@selenly.net

Frequently asked questions

How does Safi work?

You scan the product's barcode or take a photo of the ingredient label. Safi reads the ingredients, explains each additive in plain language and then assesses the product from a halal (halal / doubtful / avoid) and health perspective.

What does "doubtful" mean?

It means the source of an additive is unclear (it can be produced from either plant or animal material). It is not an accusation; it means "ask the manufacturer, check the certification".

Does Safi say something is definitely halal?

No. Safi issues no official certificate and no fatwa; it reads the ingredients and informs you. The final decision rests with the product's own certification and your own judgement.

How many free scans do I get?

5 total scans and one personal profile. They do not reset daily. Safi Premium adds unlimited scans, family profiles, a shopping list and longer history.

How do I cancel the subscription?

Manage or cancel Safi from the Subscriptions section of your App Store or Google Play account.

Do I need an account?

No. Safi works without an account; there is nothing to sign in to and we never ask for a name or e-mail address.

Is my data safe?

Your scan photos are not stored permanently, and your history is kept only on your device. See the privacy policy for details.

Last updated: 28 July 2026