Safi — Support & Contact

Something not working, or an idea to share? Write to us and we will get back to you as soon as we can.

E-mail: info@selenly.net

Frequently asked questions

How does Safi work?

Scan the barcode or photograph the label. Safi reads ingredients and visible evidence, then shows independent halal, vegan, vegetarian, kosher and cruelty-free results.

What does "doubtful" mean?

It means the source of an additive is unclear (it can be produced from either plant or animal material). It is not an accusation; it means "ask the manufacturer, check the certification".

Does Safi say something is definitely halal?

No. Safi issues no official certificate and no fatwa; it reads the ingredients and informs you. The final decision rests with the product's own certification and your own judgement.

How many scans can I make?

Scanning is unlimited. Family profiles, diet/allergen filters, the saved list and history are free too. Hourly fair-use limits may apply to excessive automated use.

How can I support Safi?

Choose your monthly amount in Safi Support Circle in Settings. It renews automatically and can be changed or cancelled in your store account; scanning stays free for everyone.

Do I need an account?

No. Safi works without an account; there is nothing to sign in to and we never ask for a name or e-mail address.

Is my data safe?

Your scan photos are not stored permanently, and your history is kept only on your device. See the privacy policy for details.

Last updated: 17 August 2026